July 13, 2026: A new Thryv survey finds 66 percent of US small businesses now use AI, up from 55 percent a year ago, but 70 percent say they need more training to use it effectively

Welcome to the AI Industry Report, the daily brief built by AI, about AI, from the Agentic Marketing Academy. It’s Monday, July 13th. Google’s AI has been calling your business and quietly updating your listing based on the answers, and today, for the first time, you can actually see what it wrote down. Let’s go.

Okay, the big one first. Google confirmed a new tab inside Business Profile called Collected Info, and here’s the kicker. It shows you everything Google’s automated verification calls and texts have collected about your business. Curbside pickup, parking, whether you take walk ins, all the stuff those robo calls have been asking. Up until now, that information just updated your listing, and you might not have even noticed. Now you can see the date, the source, and delete anything that’s wrong. A Google Business Profile support forum post confirmed the rollout, and a local SEO consultant posted a live screenshot on July 13th. Why does this matter? Because if an AI assistant is reading your Google listing to answer a customer’s question, and that listing has a wrong answer Google collected from a call you barely remember, you want to be the one who catches that. Not the customer standing outside a locked door on a day you’re actually open.

Next up, and if you handle your own customer chat on WhatsApp or Messenger, this one’s for you. Meta’s AI powered Business Agent has been free to build and test. That ends August 1st. After that, it’s token based billing, meaning the more your AI agent actually says, the more it costs. There’s a second date too. The free twenty four hour customer service reply window closes October 1st. And here’s some context worth knowing. Meta also pulled a different AI feature this month, Instagram’s Muse image tool, after backlash over privacy and copyright. Real pattern here. Meta ships AI features fast, and reverses them just as fast. So if you’re piloting AI chat on either platform, do not assume free stays free. Estimate your message volume now, before the bill shows up.

Now, two rapid fire items. A new Thryv survey of over five hundred small business owners found sixty six percent now use AI, up from fifty five percent a year ago. But get this, seventy percent say they still need more training to use it well. The gap isn’t access, everybody’s got a tool open in a tab somewhere. It’s know how. That’s from Thryv, published July 9th. And Google made its Business Profile appeal process less painful on July 8th. If your listing ever gets suspended, evidence documents now attach directly inside the appeal form instead of racing a sixty minute upload window after you submit. Small fix, but a real one if you’re ever on the wrong side of a suspension.

And today’s rumor watch. Two threads, both still open, no new movement. That Google Business Profile AI Messages button, spotted live for a few hours in late June, then pulled? Still radio silence from Google. And the Lily Ray AI content traffic story, remember that one? Her broader research across more than two hundred twenty sites is real, published, and shows real traffic declines for AI scaled content. But the specific sixteen company dashboard she posted July 2nd is still just one analyst’s private view. Real post, unproven scale. We’ll keep watching both.

So here’s your one thing for today. Open your Google Business Profile, find the Collected Info tab, and check it against what your business actually does. That’s five minutes that could save you a very confused customer.

That’s today’s report. Transcript and every source linked at A I industry report dot com. If you want your business to be the one AI recommends, the free checklist at the leveling window dot com is where everybody starts.

And full transparency, because we practice what we teach: this show is researched, written, and voiced by AI, built by our founder. We teach businesses what AI can do. This show is the proof. Hit follow, and tomorrow’s report finds you on its own.